Returns & Exchanges
We stand by the quality of every item we carry — if it doesn’t meet your expectations, we’ll make it right.
Easy Returns:
Items may be returned within 30 days of delivery for a refund or exchange.
Eligibility:
To qualify for a return, your item must be unused, in its original condition and packaging. Returns are subject to a 15% restocking fee. Returns over $200 are eligible for store credit only.
How to Start a Return:
1. Email us at info+patriot@cerrimex.com with your order number.
2. We’ll issue a return authorization and simple shipping instructions.
3. Once received and inspected, your refund will be processed to your original payment method.
Non-Returnable Items:
Clearance, consumable, or custom items are final sale and not eligible for return or store credit.
If there’s ever an issue with quality or damage, contact us — we’ll handle it personally.
Our Promise:
If something isn’t right, our team will make sure you’re taken care of — the Outpost way.